🚢 Frequently Asked Questions

How can I book a ferry ticket? You can book ferry tickets online through Sequro Travel in simple step.
  • Select your route.
  • Select ferry available.
  • Choose travel date.
  • Adding number of passengers
  • Completing payment via UPI, Net Banking & Cards.
Are vehicles allowed on the ferry? Yes, selected ferries allow to carry vehicles such as bikes and cars. Charges may vary on the route and ferry type.
What documents are required for boarding? Passengers must carry a their valid Photo ID such as
  • 1. Aadhaar Card
  • 2. Driving License
  • 3. Passport
Note: Used at the time of ferry ticket booking confirmation.
How early should I arrive at the ferry terminal? Passengers are advised to arrive 45–60 minutes before departure to complete check-in and boarding procedures.
Can I cancel or reschedule my ferry ticket? Yes, tickets can be canceled or rescheduled as per the cancellation policy. Charges may apply depending on the time of cancellation.
What happens if the ferry is delayed or canceled? In case of delays or cancellations due to weather or technical reasons, passengers will be informed and offered rescheduling or refund options.
Is luggage allowed on the ferry? Yes, limited personal luggage is allowed. Excess or commercial luggage may attract additional charges.
Are children allowed to travel on the ferry? Yes, children are allowed to travel. Ticket charges for children may vary based on age.
Are food and seating facilities available onboard? Seating is available on all ferries. Food and refreshments depend on the ferry type and route.
Is ferry travel safe? Yes, ferry operations follow strict safety guidelines issued by port authorities. Services may be suspended during adverse weather conditions for passenger safety.
How will I receive my ticket confirmation? After successful booking, ticket confirmation is sent via SMS and email.

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